Privacy Policy

This Privacy Policy is operated and used by Dogus Avenue LLC. By using http://crateandbarrel.com.ru/ («Website»), shopping in Crate and Barrel stores, calling customer service, and interacting with Dogus Avenue LLC in any way, or utilizing Dogus Avenue LLC services, you consent to this Privacy Policy.


Personal Information:

When you make a purchase in Crate and Barrel stores, participate in a sweepstakes or contest or any other promotion, post a product review, answer one of our surveys, apply for our credit card, Dogus Avenue LLC may ask to  share your personal information, such as: your name, email address, mailing address, ZIP code, phone number. This allows Dogus Avenue LLC to provide you with its services, to process your transactions more efficiently and, ultimately, to give you a higher calibre of customer service. The decision to provide this information is optional. However, if you choose not to provide the requested information, you may not be able to use some or all of the features of Dogus Avenue LLC Website or our services. Likewise, other companies also may forward to us additional personal information (such as, for example, names, mailing addresses and email addresses, as well as demographic and other usage information), when there are news or product offerings that may be of special interest to those individuals. Dogus Avenue LLC also may receive personal information through the use of social media websites and services or from other sources.

 

Usage and Website Activity Information:

When you visit our websites, Dogus Avenue LLC may collect more information: Your Internet service provider's address, the name of the Website directing you, as well as your clicks and activity on our Websites. This anonymous usage information generally is not associated with your personal information. This tracking data helps Dogus Avenue LLC understand how to make Websites more convenient to use for customers.

 

Cookies Are Served

"Cookies" are small amounts of data that are stored on your computer. Cookies flag information about your activity on our Websites. This information helps improve our Website and make it friendlier and easier to use. Dogus Avenue LLC never use cookies to save passwords or other highly confidential information. Dogus Avenue LLC may use “cookies» and other tracking technologies to provide enhanced online marketing based on customers interests and preferences. Systems do not recognize browser “Do Not Track” signals, but several of our service providers who utilize these cookies and other tracking technologies on our Websites enable you to opt out of this type of advertising. To opt out of these ads, please click here. Please also see the “Third Party Service Providers” for additional information about and options for opting out of this type of advertising. Dogus Avenue LLC also provides customers with additional tools to opt out of marketing from us or certain transfers of your information. Please see the “Remove Your Name From Our Lists at Any Time”.


Information at Your Service

The personal information we collect is primarily intended to offer better customer service and to improve communications. When you shop at a Crate and Barrel store, or visit it online, it is also an opportunity for you to provide us with information and feedback that helps us continue to bring new ideas, unique products and a creative approach to shopping for your home.


Third-Party Service Providers

In order to serve you better, Dogus Avenue LLC may at times contract with other companies (“Service Providers”) to help us process information (for instance, to  better manage, store and enhance customer data) . For your customer’s security, these companies are bound by Dogus Avenue LLC nondisclosure agreements or other contractual arrangements to provide privacy protection for your information.

Dogus Avenue LLC use a Service Provider to send emails that you have agreed to receive. Web cookies are used in those email messages and at our Websites to help us measure the effectiveness of those emails and for other analytical purposes. You can "opt out" of this email cookie at any time by deleting your name from the Dogus Avenue LLC email mailing list, as detailed below. To delete your e-mail address from mailing list, please contact Dogus Avenue LLC by sending request trough contacts below:

Adress:
Dogus Avenue LLC,

Russia, Moscow,

Tsvetnoy Blvd. 25 bld. 3

Phone: +7 495 221 77 10

Email: info@crateandbarrel.com.ru 

We also contract with a Service Provider to help us assess visitation to our Websites. To do this, we place small pixel tags and cookies on our Websites. While these do allow our Service Provider to track your visits, the data retrieved can not be used for any reason without Dogus Avenue LLC authorization. Although our Service Provider logs the information about your visit, Dogus Avenue LLC controls how that data may be used. You can opt out of this Website analysis tool contacting us through email address: info@crateandbarrel.com.ru


Update Your Information

To update  your contact information please send the request to Dogus Avenue LLC email address info@crateandbarrel.com.ru or contact Dogus Avenue LLC office:

Adress:
Dogus Avenue LLC,

Russia, Moscow,

Tsvetnoy Blvd. 25 bld. 3

Phone: +7 495 221 77 10

When sending request to update your personal information, specify your previous and current full name,  email address and phone number. Undates may take some time to process.


Remove Your Name From Our Lists at Any Time

To delete your name from our email contact lists, please contact Dogus Avenue LLC by contacts below:

Adress:
Dogus Avenue LLC,

Russia, Moscow,

Tsvetnoy Blvd. 25 bld. 3

Phone: +7 495 221 77 10

Email: info@crateandbarrel.com.ru

When you make subsequent purchases at Crate and Barrel, you may provide contact information for customer service only, and request that your name not be forwarded to either mailing list. If you have already opted out, you do not need to opt out again; your information will not be used for purposes other than the customer service you have requested, unless you affirmatively ask to opt in again, in which case you will be opted in and will receive emails from Dogus Avenue LLC until you again request to be opted out.


Be Careful When You Share Information with Others

Please be aware that whenever you share information on a publicly available area of our Websites, such as in a product review, that information may be accessed by others.. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.


Links to Sites and Services

Dogus Avenue LLC provides links its customers may be interested in, including links to social media sites such as, for example, Facebook, Instagram, Foursquare. Dogus Avenue LLC is not responsible for these websites, which have their own privacy policies and privacy practices to which you may be subject. When visiting our presence on social media, you will be subject to those websites’ privacy policies. If you visit our Websites through a link from another website, you may be subject to that website’s privacy policy as well.


Compliance With Laws and Law Enforcement

Dogus Avenue LLC cooperates with government and law-enforcement officials and private parties to enforce and comply with the law. We may disclose personal information and any other information about you to governments, if we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas) to protect the safety, property or rights of Dogus Avenue LLC or  any third party; to prevent or stop any illegal, unethical or legally actionable activity; or to comply with the law.


Information Security

Dogus Avenue LLC takes its customers’ personal information seriously and take steps to protect our customers' personal information against loss, misuse, alteration and unauthorized access.


Processing

Recording, systematization, accumulating, storing, checking (renewing, amending), retrieving of personal date of Russian citizens is processed using databases located on the territory of Russia. Please be aware that other personal information and communications may be transferred to and maintained on servers or databases located outside Russia.


Privacy Policy Updates

Efforts to bring new services, ideas and partners to benefit our customers may make it necessary to amend Dogus Avenue LLC Privacy Policy. If this occurs, the new Policy will be posted on Website. Once posted, the new policy will go into effect immediately, replacing any previously stated policy. Your continued use of our Websites or services constitutes your consent to the revised Privacy Policy.


Questions

If you have any questions regarding our Privacy Policy, please contact us by contacts below:

Adress:
Dogus Avenue LLC,

Russia, Moscow,

Tsvetnoy Blvd. 25 bld. 3

Phone: +7 495 221 77 10

Email: info@crateandbarrel.com.ru

 

 

Last update: 03.07.2017